Investor Complaints — Monthly Data
Investor Complaints — Monthly Data
Published in compliance with SEBI Circular requirements (Investor Charter — Annexure B). Data updated by the 7th of the following month.
Disclosure Note: Probulls Stockbroking Private Limited publishes this data as required under the Investor Charter circular SEBI/HO/MIRSD/MIRSD-PoD1/P/CIR/2025/22 dated February 21, 2025. This data covers complaints received across all segments (Equity, Derivatives, Currency, Mutual Funds) and Depository services. For complaints, email investorgrievance@probulls.in or escalate to SEBI SCORES 2.0.
Annexure B — Monthly Investor Complaint Statistics
FY 2025–26 (April 2025 onwards)
| Month | Opening Balance | Received During Month | Resolved During Month | Closing Balance | Pending > 3 Months |
|---|---|---|---|---|---|
| April 2025 | 0 | 0 | 0 | 0 | 0 |
| May 2025 | 0 | 0 | 0 | 0 | 0 |
| Subsequent months to be updated by the 7th of the following month | |||||
FY 2024–25 (Full Year Summary)
| Month | Opening Balance | Received During Month | Resolved During Month | Closing Balance | Pending > 3 Months |
|---|---|---|---|---|---|
| April 2024 | 0 | 0 | 0 | 0 | 0 |
| May 2024 | 0 | 0 | 0 | 0 | 0 |
| June 2024 | 0 | 0 | 0 | 0 | 0 |
| July 2024 | 0 | 0 | 0 | 0 | 0 |
| August 2024 | 0 | 0 | 0 | 0 | 0 |
| September 2024 | 0 | 0 | 0 | 0 | 0 |
| October 2024 | 0 | 0 | 0 | 0 | 0 |
| November 2024 | 0 | 0 | 0 | 0 | 0 |
| December 2024 | 0 | 0 | 0 | 0 | 0 |
| January 2025 | 0 | 0 | 0 | 0 | 0 |
| February 2025 | 0 | 0 | 0 | 0 | 0 |
| March 2025 | 0 | 0 | 0 | 0 | 0 |
| FY 2024–25 Total | 0 | 0 | 0 | 0 | 0 |
Note: All complaints received via phone, email and SEBI SCORES 2.0 are included. "Closing Balance" represents complaints pending at month-end.
Complaint Categories
| Category | Description | FY 2025–26 (YTD) |
|---|---|---|
| Account Opening / KYC | Delay/issues in account opening, KYC updation | 0 |
| Execution Issues | Incorrect trade execution, order not placed, wrong price | 0 |
| Funds / Payout | Delay in fund credit, incorrect deduction, settlement issues | 0 |
| Securities / Demat | Non-receipt of shares, incorrect demat entries | 0 |
| Margin / Square-off | Dispute on margin call or auto square-off | 0 |
| Charges / Brokerage | Incorrect charges, billing disputes | 0 |
| Technology / Platform | Platform outage, order not processed due to system issue | 0 |
| Other | Miscellaneous complaints | 0 |
| Total | 0 |
To file a complaint: Email investorgrievance@probulls.in or file on SEBI SCORES 2.0 / SMART ODR. For complaints, email investorgrievance@probulls.in or file on SEBI SCORES 2.0 / SMART ODR.
Risk Disclaimer: Investments in securities markets are subject to market risks. Read all scheme-related documents carefully before investing. "9 out of 10 individual traders in equity Futures & Options segment incurred net losses." Past performance is not indicative of future returns. Probulls Stockbroking Private Limited — SEBI Registered Stock Broker | NSE Member ID: 13043 | SEBI Reg. No.: INZ000210932 | CIN: U67120WB2008PTC123484 | GST: 19AALCS6914R1ZC.
Investor Grievances: investorgrievance@probulls.in | SEBI SCORES 2.0: scores.sebi.gov.in | SMART ODR: smartodr.in
Investor Grievances: investorgrievance@probulls.in | SEBI SCORES 2.0: scores.sebi.gov.in | SMART ODR: smartodr.in