Investor Complaints — Monthly Data

Published in compliance with SEBI Circular requirements (Investor Charter — Annexure B). Data updated by the 7th of the following month.

Disclosure Note: Probulls Stockbroking Private Limited publishes this data as required under the Investor Charter circular SEBI/HO/MIRSD/MIRSD-PoD1/P/CIR/2025/22 dated February 21, 2025. This data covers complaints received across all segments (Equity, Derivatives, Currency, Mutual Funds) and Depository services. For complaints, email investorgrievance@probulls.in or escalate to SEBI SCORES 2.0.

Annexure B — Monthly Investor Complaint Statistics

FY 2025–26 (April 2025 onwards)

Month	Opening Balance	Received During Month	Resolved During Month	Closing Balance	Pending > 3 Months
April 2025	0	0	0	0	0
May 2025	0	0	0	0	0
Subsequent months to be updated by the 7th of the following month

FY 2024–25 (Full Year Summary)

Month	Opening Balance	Received During Month	Resolved During Month	Closing Balance	Pending > 3 Months
April 2024	0	0	0	0	0
May 2024	0	0	0	0	0
June 2024	0	0	0	0	0
July 2024	0	0	0	0	0
August 2024	0	0	0	0	0
September 2024	0	0	0	0	0
October 2024	0	0	0	0	0
November 2024	0	0	0	0	0
December 2024	0	0	0	0	0
January 2025	0	0	0	0	0
February 2025	0	0	0	0	0
March 2025	0	0	0	0	0
FY 2024–25 Total	0	0	0	0	0

Note: All complaints received via phone, email and SEBI SCORES 2.0 are included. "Closing Balance" represents complaints pending at month-end.

Complaint Categories

Category	Description	FY 2025–26 (YTD)
Account Opening / KYC	Delay/issues in account opening, KYC updation	0
Execution Issues	Incorrect trade execution, order not placed, wrong price	0
Funds / Payout	Delay in fund credit, incorrect deduction, settlement issues	0
Securities / Demat	Non-receipt of shares, incorrect demat entries	0
Margin / Square-off	Dispute on margin call or auto square-off	0
Charges / Brokerage	Incorrect charges, billing disputes	0
Technology / Platform	Platform outage, order not processed due to system issue	0
Other	Miscellaneous complaints	0
Total		0

"Filing Complaints on SCORES- Easy & quick

a. Register on SCORES portal

b. Mandatory details for filing complaints on SCORES:
i. Name, PAN, Address, Mobile Number, Email ID

c. Benefits:
i. Effective Communication
ii. Speedy redressal of the grievances" Member has also included procedure for filing of complaints on SCORES and benefits of the same in the welcome kit given to investors at the time of registration.

"Attention Investors
1. Stock Brokers can accept securities as margin from clients only by way of pledge in the depository system w.e.f. September 01, 2020.
2. Update your email id and mobile number with your stock broker / depository participant and receive OTP directly from depository on your email id and/or mobile number to create pledge.
3. Check your securities / MF / bonds in the consolidated account statement issued by NSDL/CDSL every month. ......... Issued in the interest of Investors"

......... Issued in the interest of Investors"

To file a complaint: Email investorgrievance@probulls.in or file on SEBI SCORES 2.0 / SMART ODR. For complaints, email investorgrievance@probulls.in or file on SEBI SCORES 2.0 / SMART ODR.